Refund policy

Refund and Exchange Policy
At Pierre Cardin Home we strive to make online shopping a smooth and hassle-free experience. We understand that buying online can be tricky without having seen the actual product. With that in mind, we happily accept refunds and exchanges based on a few T&C's listed below:

Refunds/Exchanges:
You may return the goods within 30 days of the purchase date, provided you have the original proof of purchase/receipt and the item has not been used or damaged in any way. Refunds will be processed in the same manner as the original transaction. Items bought on SALE may only be returned within 14 days of purchase.

If you require a refund, you must log a return within 30 days from the date purchased. The goods must be in the original, unused condition. Please note when applying for a refund you should please use the same card that you made the purchase with or if you paid by EFT, notify staff so that the refund may be processed efficiently.

You can exchange the goods within 30 days from the date purchased. The goods must be in the original, unused condition. Exchanges can only be made for items priced the same as the original purchase. 

We will not exchange any items if:
Damaged by abuse or negligence. Damaged by misuse or activities other than the intended purpose. Not cared for according to the wash/care instruction labels. Please note that the lifespan of any item is unique to each individual person due their usage. Damage due to normal usage will not be replaced.